Partner login
Every login uses a new, one-time link sent to your work email.
VITAC and ELBA use the invitation supplied by Innovius once. Returning members leave that field empty. The link expires after 15 minutes.
Partner portal
Partner docs
Private reviewed material for architecture, setup, production testing and support.
Partner test access
Test every current ShinrAI offer through the real production checkout. The discount belongs to this verified account and continues on subscription renewals.
Customers
Only direct assignments are visible unless Innovius enabled organisation-wide access.
Recent orders
Support
Unclaimed cases show only routing information. Opening a link never claims a case.
Administration
Customer assignments, people, invitations and operations are managed in focused views.
Organisation invitations
Rotating an invitation invalidates the previous code for new registrations.
Permission meanings
Organisation customers shows customer and order records routed to a partner.
Team support opens claimed conversations for that organisation.
Import an email support request
Registered members
Review assignments and open tickets in the customer directory.